As a Tour Operator providing specialized tours in various tourism and adventure activities its a unique experience and suitable as long as you are enthusiastic, regardless of age. Children are at all times to be accompanied by elders, you are advised to exercise care and caution. The degree of satisfaction and enjoyment you will experience can be enhanced by awareness, positive curiosity and active participation. Due to the nature of adventure travel, client’s bookings are accepted on the understanding that they appreciate the possible risks involved with hiking, trekking, camping, and/or driving through national parks and the prevailing conditions at any given time. Please take time to read the conditions under which Fundi Tours provides you with its services.

Your payment to the company confirms acceptance of the terms and conditions below:
1.0 TRANSPORT The vehicles that are provided to you are designed to withstand the rough terrain you will occasionally have to drive on and it is ONLY at your request and at higher cost that a more luxurious 4×4 vehicle is provided.

2.0 TEAM LEADER If your group is in excess of five (5) people, we recommend that you identify amongst yourselves one individual whom all of you will designate as your “team leader” who can effectively communicate all your requirements to us while you are on tour/safari. Please note our tour guides and drivers will rely and act on the advice they receive from your team leader hence it is always better that your team leader’s representations are collective and accurate.

3.0 DIETARY REQUIREMENTS Please note that any special dietary request needs to be communicated in writing to Fundi Tours at the time of making the bookings.

4.0 LUGGAGE ALLOWANCE Avoid unnecessary baggage.
5.0 PAYMENT a) A minimum deposit of 25% of the total value of your trip is required to confirm your initial bookings. The balance due shall be paid minimum ninety days prior to the start of your trip. If the reservation is made within 90 days of departure, then the whole amount is to be paid to confirm the
booking. Bookings cannot be confirmed until such payment is received. We recommend you to take full insurance cover in your country of residence at the time of booking your trip to cover you against any cancellations, sickness, lost baggage, changes, curtailment due to natural disasters, strikes and riots etc..

6.0 MODIFICATION OF ITINERARIES

a) All tours and program details are provided in good faith based on information available to us; the same is subject to change due to such factors outside our control, which include but not limited to the following: changes in airline schedules resulting in downstream changes, closure of roads and extreme weather conditions. Such circumstances may require revision of routes which in turn may affect the cost.

b) Fundi Tours reserves the right to alter accommodation relating to hotels, lodges, or other similar facilities listed in the dayto-day itineraries with comparable facilities, if listed accommodations become unsuitable or unavailable for anyreason.

c) Fundi Tours does endeavor to provide you with trained and courteous staff. However, an occasional error of judgment might occur and once on the trip, you our client are the only person who can effectively mitigate the situation by regulating your own actions and choices during the tour.

d) Fundi Tours will not accept liability for any client injuries or other client losses during any phase of the tour, even if such damages or losses are caused by negligence or intent by staff of any of the service providers.

7.0 TRAVEL DOCUMENTS

a) It is the responsibility of the client to be in possession of a valid passport, visa, permits, vaccinations, other relevant medical certificates and all other travel documents, including adequate funds by way of cash, travelers’ cheques and/or credit cards.

b) Fundi Tours does not accept any responsibility for changes in regulations for visas or any particular requirement for visas. Fundi Tours
is not responsible for the failure of the client to obtain the necessary visas. Should a client be refused entry to any country due to incorrect or incomplete documentation, neither us nor any of its 3 rd party service providers shall be held responsible or be made liable for any consequential expenses or inconveniences arising.

8.0 CANCELLATIONS

a) Cancellation Policy: All cancellations must be received in writing. Reservations that are cancelled, reduced in length of stay or reduced in occupancy number are subject to cancellation and no-show fees. During peak and high season, service providers and properties request for 100% payment in advance. Cancellation charges as follows shall apply:

• 10% of the final invoice is non- refundable regardless of when the cancellation request takes place.

• 50% of the final invoice will be retained by Fundi Tours if cancelled between 89 and 61 days prior to arrival.

• 100% of the final invoice will be retained to fulfill our obligations to suppliers if cancelled within 60 days prior to arrival or in the case of a ‘No Show’.

• The above are Fundi Tours cancellation policies. Where the policy of any of the subcontracted service providers may differ drastically from those of ours or for example during peak season when cancellation policies could be more stringent, the same will be communicated to the client in writing at the time of confirming an order.

• Where Fundi Tours is also requested to issue an airline ticket, cancellation policy of the airline shall apply.

b) In the unlikely event of your trip having to be cancelled resulting from any reason not directly under the control of Fundi Tours; an alternative tour option which would be of the same value as the one booked by you earlier shall be offered. Such cancellations could be as a result of adverse weather conditions, riots, political strife etc… and to ensure your own safety. Likewise, should Fundi Tours or our 3 rd party service providers have to curtail a tour for any reasons as stated above and after the time of departure, Fundi Tours will not be liable to refund in whole or part of the tour, although every effort will be made to do so depending on the circumstances.

c) Should you the client decide to curtail a tour and/or safari for any reason whatsoever, Fundi Tours shall not be responsible for any consequent damages, losses or liability arising from such action.

9.0 ALTERATIONS TO ITINERARY
a) Fundi Tours reserves the right to change routes and accommodation if necessitated by unforeseen and untenable conditions.
b) Please be advised that once you have finalized, booked and paid in full for any of Fundi Tours products and/or services, changes will only be accepted against your written advice and subject to payment and cancellation terms contained herein.

10.0 LAWSUIT
a) Fundi Tours shall not be held liable for any injury, damage or loss including consequential loss to any client or their possessions, including personal injury, disease or death while on Tour.
b) All Clients who solicit Fundi Tours services agree to release Fundi Tours and its affiliates from liability for risks associated with voluntary participation in a tour at remote geographical areas. By applying for a tour booking with us, you, the client agrees on behalf of himself, herself and/or themselves and their potential heirs, legal representative and personal representatives, that no lawsuit
or other legal action will be undertaken against Fundi Tours.

11.0 ARBITRATION
If any dispute arises out of any of the services and/or products offered by Fundi Tours, such disputes shall be mediated through a process of arbitration in the country in which the particular Fundi Tours office undertaking the booking is located in accordance with and subject to the provisions of the laws of the Arbitration Act in that country. The parties to the dispute shall appoint an arbitrator each. The appointed arbitrators shall collectively choose another arbitrator to serve as an umpire, and all appointed arbitrators shall collectively arbitrate on the matter to its finality and their decision on the dispute shall be final and conclusive.

12.0 GENERAL
a) If any of the provisions of this ‘terms and conditions’ document are found to be invalid or unenforceable, it will be struck out, and the remaining terms will remain in force.
b) Headings and sub-divisions are for referral purposes only.
c) If Fundi Tours does not act in relation to a breach by you or others of these terms of use, it does not waive its right to act with respect to subsequent or similar breaches.
d) No employee, agent or representative of Fundi Tours has the authority to modify, waive, or alter any provision of these terms and conditions.
e) The above terms and conditions also apply to both inbound and outbound packages as well.
f) In this Agreement, the term "website" includes any email bulletins or other content that Fundi Tours provides to you via the internet or initiated from our website..

FUNDI TOURS

I / we ………………………………………………………………………………………………………………. Passport / ID
No……………………………………………, Currently domicile in…………………………….. and, undertaking a trip
booked through Fundi Tours for ……………. Pax, Confirm to have read and understood ‘Fundi Tours
accept the Terms and conditions contained herein and confirm I / we shall abide by the same.

Signature:………………………………………………………..date:…………………………
I further confirm that I am signing on behalf of the whole group and with their consent.